Understanding Reviews & Ratings

Where can I see the guest reviews?
You can view all the reviews of your property under the 'Reviews' section of Ingo-mmt Extranet that the guests have posted for both 'MakemyTrip&...
Wed, 29 Apr, 2020 at 10:41 AM
How can I reply/respond to the 'Guest Reviews'?
Yes, there is a provision of replying to the guest reviews under the 'Reviews' section on Ingo-mmt Extranet. You can click on 'Reply Now' an...
Thu, 30 Apr, 2020 at 7:59 AM
Who can write a guest review? Are these reviews Genuine?
Guest reviews are the subjective views and opinions of guests who have stayed at your property. Only guests who have made a booking from Makemytrip & Go...
Thu, 30 Apr, 2020 at 8:08 AM
Are the reviews 'moderated' by Makemytrip and Goibibo before publishing?
Yes, the reviews are examined/checked for any offensive language used and authenticity. However, all the reviews are published. (Both positive & negative)
Thu, 30 Apr, 2020 at 8:16 AM
Can i request for deleting a specific review?
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Thu, 30 Apr, 2020 at 8:18 AM
How do i identify the name or the e-mail id of the guest who has given a specific review?
abc
Fri, 1 May, 2020 at 8:48 AM
Are all my reviews visible to all the travellers trying to make a booking?
abc
Fri, 1 May, 2020 at 8:51 AM
Will travelers be able to see 'reply to the reviews'?
abc
Fri, 1 May, 2020 at 8:56 AM
How can report 'non genuine' review?
abc
Fri, 1 May, 2020 at 9:22 AM
Can the 'old reviews' be removed, if i have made quite a few changes in my property?
abc
Fri, 1 May, 2020 at 9:27 AM