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Knowledge base
My Property's Content
General information
4
How do I update the address of my property?
How can I change my contact details?
How can i change the Check-in and Check-out timings of my property?
My property is not coming on Google Maps, how can you help me with that?
Policies
4
How can I define the 'Policies' and 'House Rules' for my property?
What sort of content should be mentioned in 'Hotel Policies'?
How do I define the cancellation Policies?
How is the guest notified about the property policies and house rules?
Channel Manager Settings
5
What is a Channel Manager?
How can Go-MMT help me choose a channel manager?
How can i integrate my channel manager with InGo-MMT Extranet?
How can i check if my channel manager is integrated with the Extranet?
How can i integrate a channel manager, which is not available on Go-MMT?
Payment Account Details
1
How can update my bank account details?
Photos
2
How can I add images of my property?
How many photos of my property should I upload?
Amenities
1
How can i add/update my properties Amenities?
Settings
1
How can i define the child ranges or age categories?
Content Score
1
What is the 'Content Score' of the property?
My Reservations
Cancelled Bookings
1
As a host, how do I make a change to a confirmed reservation?
Bookings Management
2
How can i check the reservations/bookings that i have received for my property?
How will I be notified of my bookings other than Extranet?
Communicating with guests
2
How can i contact the guests before they make any booking?
How can i contact with my guests who have already made a booking for my property?
Pricing & Availability
Price Management
1
Can I collect additional fees directly from my guests at the time of booking?
Inventory Settings
1
How can I check if a reservation is confirmed?
Boost My Business
Coupons
8
How can i increase the value of 'coupon' running on my property?
How much percentage of 'Coupon' shall I participate to increase my booings?
How will GO-MMT guarantee room nights with'Coupon' participation?
How can i limit a few days/dates on which I don't want to run the 'Coupon'?
I have participated in'Coupon', but the 'coupon' is not visible to customers/travelers?
See all 8 articles
PLB and VDI
4
What are 'Volume Driven Incentive'?
How will I manage my accounting for room nights that fall under VDI?
How can i activate VDI for my property?
How can i disable VDI for my property?
Promotions
0
Last Minute Rate (LMR)
5
What is the 'Last Minute Rate'?
How can I apply Last Minute Rate to all the rateplans?
How can i participate in a LMR on a monthly basis or i need to participate everyday?
How will I be notified if i have received booking on a Last minute rate?
If I have set other promotions, will those also be applicable on LMR?
Latest Features
Quality Score
0
Guest Messages
0
InGo-Box
0
Whatsapp Updates
0
Ratings & Reviews
Understanding Reviews & Ratings
11
Where can I see the guest reviews?
How can I reply/respond to the 'Guest Reviews'?
Who can write a guest review? Are these reviews Genuine?
Are the reviews 'moderated' by Makemytrip and Goibibo before publishing?
Can i request for deleting a specific review?
See all 11 articles
Improving Your Reviews
8
How to login on extranet?
What are the benefits of 'being positively rated' in most of of the Reviews?
How do i improve my 'Customer Ratings'?
How is my Property's Review Score Calculated?
How can i get 'more number of reviews for my property'?
See all 8 articles
Payouts
Payment Information
1
How do I set a custom price for specific nights, weeks, or months?
Payment Account Details
0
Tax & Reports
0
Analytics
Guest Insights
0
Business Insights
1
How can i check the reservations/bookings that i have received for my property?
Demand Insights
0
MyBiz - Corporate Business
GST assured
0
Corporate Reservations
0
Corporate Pricing & Inventory
0
Corporate Offers
0
Getting Onboard
Listing my property online
0
Partnership model with Go-MMT
0
Getting first booking
0
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